Hi Peter, Missed out again today, which is disappointing, but never mind. Not meant to be. We had a long chat with Doug on Wednesday evening, and he was great. Super friendly and informative. We’ve been incredibly happy with your services on the 3 occasions that we’ve used you. We’ve felt well informed each time and appreciate the opportunity to discuss the report with you to put all the findings in context. Thanks again… and looks like you won’t be seeing the last of our business!  Take care. Sally

Mr Inspector emails all clients at the end of the week to make sure everything went ok with the building inspection report.  Above is one of our replies, word for word.