Testimonials & Reviews

Hi Peter. Thanks for your help and prompt response this week - Your report was very thorough and definitely exceeded our expectations. It was great to be able to chat with him about it that night too. Unfortunately we were second bidders today but we were grateful to have been armed with all the info we had - hopefully we will be in touch again soon! The damp expert Michael Strutt - he was really helpful too. Many thanks Victoria  Mr Inspectors Building Inspection service in Melbourne offers not only a qualified building inspector to assist you but the best customer service in Melbourne.  At the completion of each week we email each of our clients asking them if they need any further assistance or explanation, especially since some can be quite overwhelmed by the building inspection reports - some building and pest inspection reports are over 100 pages with the photographs of defects included. We email our reports on the same day and are on the phone to 11.30 p.m. at night, something our competitors are now offering - as they should. You may think we are mad and wonder why would we do this - we are all about time management and service.  The simple reason is they we need to be concentrating and it's no good calling us the next day when we are under a house or in the roof. We don't call you after the inspection like some competitors claim to do because after 15 years in the building inspection service industry we know it goes in one ear and out the other because you're either at work, in a meeting, with the kids and not fully concentrating.  Why spend 20 minutes or more on the phone explaining everything when you can read the detailed building inspection report, jot down your concerns and call us after dinner when there are no distractions.

Hi Peter, Thanks, no questions. You guys were really easy to talk to. The building inspection report is very comprehensive and easy to understand.  And I just bought this place at auction this morning, so you won't be hearing from me for quite a while now!  I've been impressed with your service and will recommend others though. All the best Mel. The above comment is from a recent building and pest inspection client.  Feedback, whether positive or negative is important to us as we are always trying to make our building inspection service Melbourne's best.

Hi Peter, Missed out again today, which is disappointing, but never mind. Not meant to be. We had a long chat with Doug on Wednesday evening, and he was great. Super friendly and informative. We've been incredibly happy with your services on the 3 occasions that we've used you. We've felt well informed each time and appreciate the opportunity to discuss the report with you to put all the findings in context. Thanks again... and looks like you won't be seeing the last of our business!  Take care. Sally Mr Inspector emails all clients at the end of the week to make sure everything went ok with the building inspection report.  Above is one of our replies, word for word.

Hello Peter, for me buying my first home in Australia....dealing with your business was a pleasure...Doug was great....I talked with him on the phone after I had received the report and he was great.....answered my questions and gave me "no bullshit" .... At the end of each week, Peter from Mr Inspector Building Inspections in Melbourne emails the weeks clients to make sure they have understood everything and to assist with enquiries.  One reply we got from a client who ordered a building and pest inspection is posted above.  Feed back on how we are travelling is important to us and we are always striving to improve our service and turnaround on house inspection reports. All the feedback comments about our building inspection service is copied and pasted from emails we receive.  We do not amend or change any comments we receive.